hokimas Casino & Sportsbook Data Care
This page describes what we collect when you use hokimas and how we keep that data protected throughout your account lifecycle.
We at hokimas collect personal information only to deliver our platform services — account setup, payment processing, tournament participation, and customer support. Our approach is straightforward: we gather what is necessary, use it only for stated purposes, and respect your rights under applicable privacy law. Services are available only where local law permits.
What We Collect on hokimas
When you create a hokimas account, we collect your full name, email address, phone number, and date of birth. These details are required to verify your identity and communicate important account information. We also collect your residential address to confirm jurisdiction eligibility — our services operate only where applicable gaming law permits.
Payment information — bank account details, wallet identifiers (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) — is collected only when you initiate a deposit or withdrawal. We do not store full payment credentials; instead, we retain transaction hashes and reference IDs for reconciliation and dispute resolution.
Behavioural data (login timestamps, game selections, tournament entries, session duration) is collected to improve platform stability, personalise your experience, and detect irregular activity. We track these signals to protect your account against unauthorised access.
Your Rights on hokimas
- You may request a copy of all personal data we hold about you within 10 business days of submission.
- You may ask us to correct inaccurate or incomplete information.
- You may request deletion of your account and associated data, subject to retention obligations for legal and financial compliance.
- You may object to marketing communications at any time via your account settings.
Our hokimas Privacy Commitments
We use collected data for four core purposes: account administration, payment processing, regulatory compliance, and platform improvement. We do not sell or lease personal information to third parties. We may share data with payment processors, identity-verification partners, and legal authorities only when required by law or necessary to fulfil our service obligations.
Cookies on hokimas serve functional and analytical purposes. Session cookies keep you logged in during your visit; persistent cookies remember your preferences across sessions. Third-party analytics track aggregate usage patterns to identify bugs and optimise performance. You may disable non-essential cookies in your browser settings without losing core functionality.
We retain account data for the duration of your membership plus seven years after account closure to satisfy financial audit and anti-money-laundering requirements. Transaction records are retained for a minimum of five years. You may request early deletion where legally permissible — contact our support team to discuss your case.
Contacting Us About Your Data
Our privacy team handles data-access requests, correction requests, and deletion inquiries. Requests submitted during business hours receive acknowledgment within 24 hours. Substantive responses typically arrive within 10 business days. For urgent matters or questions about how we use your information on hokimas, reach out via your account settings or the contact form on our FAQ page
We review this policy annually and update it to reflect changes in law or our service practices. Material changes will be announced via email and on this page. Continued use of hokimas after an update constitutes acceptance of the revised policy.